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CompareForexBrokers

MultiBank Group Review Of 2026

Our rating: 80.3 out of 100, strongest on Trust (9.5 out of 10) and weakest on Education (7 out of 10).

MultiBank Group spreads on EUR/USD average 1.5 pips on the standard account. The raw account advertises an average 0.1 pips on the same pair, with commission of US$6 per 100k round turn. MultiBank Group is regulated by the Australian Securities and Investments Commission (ASIC). The minimum deposit is US$50, and retail leverage is capped at 1000:1.

Read the fees section of this review.

Regulation
ASIC, BaFin, MAS, CySEC
Trading Platform
MT4, MT5, Multibank-Plus
Minimum Deposit
$50
Trading Fees
Pro, ECN, Standard
Fact Checked
Our reviews are reader-supported. We may receive payment when you click a link to a partner site. Learn how we make money.

Trading Forex and CFDs with leverage poses significant risk of loss to your capital.

Some of the abbreviations on this page are expanded to the regulator's full name: a broker regulated by FCA is regulated by the Financial Conduct Authority.

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Our Verdict on MultiBank Group

MultiBank Group is a well regulated forex broker with licenses from over a dozen authorities worldwide, including ASIC (Australia), MAS (Singapore), and CMA (UAE).

I found that the broker also has competitive trading conditions, including 0.0 pips (with ECN account), and commission rates of $3.00 round-turn. As a trader you also get access to MT4 and MT5 and the brokers proprietary MultiBank-Plus platform. The latter includes social and copy trading tools which I think is great if you are a beginner trader.

Some downsides are that to access the best trading conditions, you’ll need to deposit $10,000 to open an ECN account and $1,000 for a Pro account. This is fine as you will get any unused funds back but it is more than some other brokers. There’s also a $60 inactivity fee after 90 days and limited educational resources. While MultiBank isn’t licensed by the FCA (UK), it is regulated by several top-tier financial authorities across multiple regions.

Pros

  • Regulated across five continents by 17+ authorities
  • ECN accounts offering raw spreads from 0.0 pips
  • High leverage options up to 500:1
  • Over 20,000 tradable instruments

Cons

  • Fee of $60/month, after 3 months of inactivity
  • Minimum deposits for Pro ($1,000) and ECN ($10,000) accounts
  • Services are limited for U.S. clients

MultiBank Group score breakdown

80.3/100

4/5 · Great

The overall rating is based on review by our experts

How is our rating calculated?
Trading Costs
7.5/10
Trading Experience
7.5/10
Trust
9.5/10
Trading Platform
8/10
Customer Service
8.5/10
Range of Markets
8.5/10
Education
7/10
Funding
8/10

Multibank Group Summary

🗺️ Tier 1 Regulation, 7 rows.
🗺️ Tier 1 RegulationASIC, BaFin, MAS, CySEC
🗺️Tier 2 RegulationCMA
🗺️Tier 3 RegulationFSC-BVI, VFSC, CIMA, FSC-M, FSA-S, VARA, TFG, FIU
💱 Trading FeesPro, ECN, Standard
📊 Trading PlatformMT4, MT5, Multibank-Plus
💰 Minimum Deposit$50
💰 Funding Fee$0
🛍️ CFDs OfferedForex, Metals, Cryptocurrencies, Indices, Energies, Shares

Trading Fees

What trading MultiBank Group costs

One standard lot of EUR/USD on MultiBank Group's raw account costs US$7.00 for the round turn: 0.1 pips of spread (US$1.00) plus US$6.00 commission. One standard lot of EUR/USD on MultiBank Group's standard account costs US$15.00 for the round turn: 1.5 pips of spread (US$15.00), with no commission.

Cost of trading EUR/USD with MultiBank Group, at 1 standard lot and 20 trades a month
AccountA month of tradingOne round turn, 1 lot
Raw spread plus commission0.1 pips, published average, US$6.00 commission US$140.00 US$7.00
One spread, no commission1.5 pips, published average US$300.00 US$15.00

A pip on EUR/USD is US$10.00 per standard lot, so the cost of a round turn is the spread in pips times that, plus any commission.

As a forex trader, trading fees are perhaps the most important metric when choosing a broker. MultiBank Group provides three core account types, each with distinct features and minimum deposit requirements.

These account types are:

  1. Standard, Spreads from 1.5 pips and no commission. Minimum deposit = $50.
  2. Pro, Spread from 0.8 and no commission. Minimum deposit = $1000
  3. ECN, Spreads from 0 pips with $3.00. Mininum deposit = $10,000

All these accounts use an ECN model, effectively connecting traders to a robust network of diverse liquidity providers. This gives MultiBank Group an advantage since it means they have “No-Dealing Desk (NDD)” execution.

In terms of transparency, I also appreciate that MultiBank Group discloses its liquidity providers publicly.

1. Raw Account Spreads

For seasoned professionals and high-volume traders, the ECN Account offers the most competitive conditions. To use the account, you will need to pay a higher minimum deposit of $10,000 but it provides raw spreads starting from 0.0 pips which are sourced using an Electronic Communication Network (ECN) model. Interestingly, this account has instant not market execution.

Spreads on major forex pairs start from 0.0 pips, allowing you to see the true market price before commissions are applied. For example, EUR/USD can trade at raw spreads as low as 0.0 pips, while other majors (e.g., GBP/USD, USD/JPY) often hover around 0.1 - 0.2 pips during peak liquidity.

This ECN account is ideal for scalpers and algorithmic traders who prioritise the tightest possible spreads. The increasingly competitive spreads and ECN access for Pro and ECN accounts appeal to more experienced and high-volume traders

2. Raw Account Commission Rate

As you already know, MultiBank’s ECN (Raw) account is commission‑based. It is charging a fixed USD 3.00 per standard lot (100,000 base currency) round-turn for forex trades. Yes, you read that right, just $1.50 to open and to close your trade. This is exceptionally competitive for the market.

Compare key metrics across 12 brokers.
BrokerUSD
Fusion Markets$2.25
CMC Markets$2.50
Go Markets$2.50
MultiBank Group$3.00
HF Markets$3.00
Tradersway$3.00
VT Markets$3.00
FIBO Group$3.00
FlowBank$3.25
Pepperstone$3.50
EightCap$3.50
IC Markets$3.50

3. Standard Account Fees

This account is particularly well-suited if you are new to trading as it requires a low minimum deposit of just $50. The account is commission-free or (more accurately) spread-only which means no commission costs outside the spread. You will find spreads start from 1.5 pips.

This accessibility makes it an excellent entry point into the forex market, appealing to individuals who are just beginning their trading journey.

4. Pro Account Fees

The Pro account at MultiBank Group requires you to deposit at least USD 1,000 and features average spreads from 0.8 pips. These spreads are on major forex pairs, translating to roughly USD 3.00 per standard lot round‑turn.

Unlike the ECN account, the Pro tier is commission‑free, making it well-suited if you are an intermediate trader who executes higher volumes but prefers predictable, all-in spreads.

Both the Standard and Pro accounts support MT4, MT5, and the proprietary MultiBank‑Plus platform.

5. Swap-Free Account Fees

MultiBank Group also offers an Islamic Account, also known as a ‘Swap-Free Account,’ for clients in specific eligible countries. These countries are those that largely follow Sharia rule or have Islam as their main religion. Examples include the UAE, Algeria, Bangladesh, Chad, Indonesia, Kazakhstan, Lebanon, Mali, and Oman.

Swap-free accounts waive all swap charges or credits on overnight positions, adhering to Islamic faith principles that don’t permit the use of riba. Accounts without swaps are available for Standard and Pro account types, but not for ECN accounts.

6. Other Fees

A notable charge is the $60 monthly maintenance fee applied to accounts that remain inactive for 90 days or more. Active traders will typically avoid this.

Swap rates, or rollover fees, are applied to leveraged positions held open overnight. These rates are based on interest rate differentials and prevailing market conditions.

My Verdict on Multibank Group Fees

MultiBank’s pricing is competitive at the top end but far from the cheapest for casual traders. The ECN account offers true raw spreads (0.0 pips), but requires a very high deposit and comes with ~$3/lot commissions.

The Standard account is easy to open ($50 min) and commission-free, but you pay wider spreads (e.g. ~1.5 pips on EUR/USD. In practice, these costs are reasonable but not industry-leading. I rate MultiBank’s fee structure 7.5/10: excellent for active ECN-style traders, but on the expensive side for beginners.

Trading Platforms

3 Trading platforms are available with Multibank Group. These are MetaTrader 4, MetaTrader 5 and MultiBank-Plus. You can also engage in social trading using EX Social trading.

Multibank Group Trading Platforms

MetaTrader 4

Like many other professional traders, MT4 is my most-used trading platform overall. MT4, developed by MetaQuotes, is one of the most established platforms in retail trading, and there’s a reason it remains so popular today.

metatrader 4 platform

Why I use MT4:

  • It has a huge global user base, meaning there’s a massive library of custom indicators, Expert Advisors (EAs), and community support.
  • There’s solid charting functionality with 31 analytical objects, 30 built-in technical indicators, and 9 timeframes.
  • You get 4 pending order types and 3 order execution modes, giving enough flexibility for most trading styles.
  • I’ve been able to build and customise EAs with MQL4, and the marketplace is packed with ready-made bots and tools.

One of my favourite things: it works across all my devices like Windows, Mac, iOS, Android, and even in a browser with MT4 WebTrader.

Why you might skip MT4:

  • MT4’s focus is mostly on forex and indices (if you want access to stock CFDs or broader assets, you’ll need a more modern platform).
  • It’s starting to feel a bit dated when compared to MT5, especially when it comes to charting tools and order types.
  • MetaQuotes has stopped updating or actively supporting MT4, so at some point, it may phase out in favour of MT5 entirely.

MetaTrader 5

In my experience, MetaTrader 5 (MT5) feels like a natural upgrade from MT4, especially once you get used to the interface. It offers more flexibility and power, from the number of charts and analytical tools to the wider range of tradable instruments and faster processing speeds.

One major difference I noticed is that MT4 was primarily built for decentralised markets like forex, while MT5 is a true multi-asset platform. With MultiBank Group, this means you can trade stock CFDs in addition to forex, since stocks are traded via centralised exchanges (something MT4 doesn’t support).

MT5 JPY forex chart, as seen on desktop

Some of the MT5 features I found particularly useful include:

  • Advanced charting with 44 analytical objects, 38 built-in indicators, and 21 timeframes, ideal if you’re into scalping or technical analysis.
  • Two additional pending order types: buy stop-limit and sell stop-limit, which add more control to your entries.
  • Access to actual volume data (not just tick volume like on MT4), which gives better insight into market activity.
  • A more flexible programming language (MQL5) that I found easier to work with compared to MQL4 when testing EAs or custom indicators.

Although MT5 looks somewhat similar to MT4 at first glance, it definitely took me a little while to adjust and make the most of its features. That said, if you’re an intermediate or advanced trader, I think it’s well worth the transition. It’s like a more modern and robust version of MT4, built for those who want more depth in their trading tools.

Overall, MT5 has become my go-to platform when I need more than what MT4 can offer.

MultiBank-Plus Platform

In addition to the MetaTrader suite, MultiBank Group has developed its own proprietary platform. You can access the broker’s own trading platform via web and mobile (iOS/Android). It has a clean, modern look: charting is powered by TradingView, and it includes a customizable watchlist and market news panels.

MultiBank Plus Mobile App

At present, MultiBank-Plus is still being developed; it lacks some order types and advanced risk tools compared to MT4/5. Overall, it’s a nice “all-in-one” portal, but not yet as powerful as dedicated platforms.

Here is what I liked about their proprietary app:

  • Social Trading: MultiBank provides copy-trading features through EX Social Trading. Clients can copy other traders through MultiBank’s own social platform (web-based) or via the MetaTrader Signals market.
  • I found the mobile app most useful for tracking balances, funding, and performance without switching between portals.

I think that the biggest upside with their proprietary app, unlike MT4/5, MultiBank-Plus, combines trading and account tools in one place.

My Verdict on MultiBank Group Trading Platforms

Offering both MetaTrader 4 and 5 is a big plus (nearly all forex brokers support these, and MultiBank’s implementations include news and VPS support). The new MultiBank-Plus platform shows promise with a slick interface, but it still has room to grow.

In practice, I give MultiBank’s platforms a 8.0/10. Traders have flexibility (MT4/5 + web/mobile apps), but currently, the proprietary platform is not yet best-in-class.

Trading Experience & Execution Speed

As I mentioned earlier, the ECN model gives traders direct access to over 20 interbank prices, which is what produces the transparent pricing on this account type.

The broker also offers Financial Information Exchange Application Programming Interface (FIX API) connectivity, which is particularly beneficial for high-frequency traders seeking enhanced accuracy and faster trading speeds.

Trust

The broker boasts an impressive global reach, serving over 2 million clients across more than 100 countries. Strict fund protection is also present with the broker, as they have features such as negative balance protection, segregated accounts and KYC protocols.

For clients of MEX Atlantic, MultiBank Group offers an additional layer of security through a $1 million excess loss insurance policy per account, underwritten by Lloyd’s of London.

1. Regulation

MultiBank Group has a very impressive suite of regulators, whose sheer number is rare to see when reviewing competing brokers. This is always good to see, as it means that the broker had to go through multiple rigorous standards. It is regulated by four tier-1 regulators, three tier-2 regulator and eight tier-3 regulators.

MultiBank Group Safety, compared on regulatory detail.
MultiBank Group SafetyRegulator
Tier-1ASIC (Australia) - Australian Securities & Investment Commission BaFIN (Germany) - Federal Financial Supervisory Authority MAS (Singapore) - Monetary Authority of Singapore CySEC (Cyprus) - Cypress Securities & Exchange Commission
Tier-2CMA (UAE) - Capital Market Authority
Tier-3FSC (British Virgin Islands) - BVI Financial Services Commission VFSC (Vanuatu) - Vanuatu Financial Services Commission CIMA (Cayman Islands) - Cayman Islands Monetary Authority FSC (Mauritius) - Mauritius’ Financial Services Commission FSA (Seychelles) - Financial Services Authority VARA (UAE) - Virtual Assets Regulatory Authority TFG (China) - Tianjin Financial Government FIU (India) - Financial Intelligence Unit

MultiBank Group explicitly lists ESCA (Emirates UAE Capital Market Authority) and VARA (Virtual Asset Regulatory Authority, Dubai) among its regulators.

Key Tier-1 regulators overseeing MultiBank Group entities include:

  • ASIC (Australian Securities & Investments Commission)
  • MAS (Monetary Authority of Singapore)
  • CySEC (Cyprus Securities and Exchange Commission), providing regulation within the European Union via the MiFID passporting system

Other notable regulatory bodies mentioned include AUSTRAC, BAFIN, CIMA, FSC, TFG, VFSC, FSCM, FSAS, and FIU.

multibank group regulations

The MAS listing in that table sits with a Singapore entity, MEX Global Markets Pte. Ltd., which the MAS Financial Institutions Directory (read September 24, 2026) lists as a Capital Markets Services Licensee. If you are in Singapore, see our MultiBank Group for Singapore traders.

2. Reputation

MultiBank Group, a prominent name in the global financial derivatives industry, was initially established in California, USA, in 2005. Over nearly two decades, it has grown significantly, strategically relocating its headquarters to Dubai, UAE.

The table below highlights Multibank Group’s regional search interest in 2026.

Country, 10 rows.
Country2026 Monthly SearchesRank
United Arab Emirates1,0001st
India7202nd
Canada5903rd
Spain2604th
United States2605th
Australia2606th
United Kingdom2107th
Germany1408th
Colombia1109th
Mexico11010th
Show all 65 countries
Country, 55 rows.
Country2026 Monthly Searches
Italy90
Pakistan90
Peru90
Saudi Arabia90
Brazil70
Netherlands70
France70
Thailand70
Indonesia70
Philippines70
Venezuela70
Portugal70
Malaysia50
South Africa50
Singapore50
Kenya50
Switzerland40
Nigeria40
Turkey40
Bangladesh40
Ecuador40
Hong Kong40
Poland30
Vietnam30
Sweden30
Egypt30
Cyprus30
Sri Lanka30
Jordan30
Uzbekistan20
Austria20
Morocco20
Chile20
Bolivia20
Japan20
Greece20
Panama20
Ethiopia20
Argentina10
Ireland10
Algeria10
Dominican Republic10
Cambodia10
Mongolia10
Botswana10
Taiwan10
Costa Rica10
Tanzania10
Uganda10
Ghana10
Uruguay10
Guatemala10
Honduras10
New Zealand10
Mauritius10

3. Reviews

Positive feedback frequently highlights excellent customer service and the perceived ease of starting their trading journey, sometimes mentioning highly effective account managers who provided helpful guidance.

As of September 2026, Trustpilot is not currently displaying a score for MultiBank Group. The profile carries a notice from Trustpilot stating the rating is unavailable.

Our score for MultiBank Group is set against every other broker on broker reviews.

What other review sites say about MultiBank Group

These are ratings of MultiBank Group from other platforms, read on the date shown and expressed on each platform's scale, so you can weigh them against our own score.

PlatformRatingVolumeRead on
Google Play4.2 / 51.84KSep 10, 2026

Trustpilot is withholding MultiBank Group's score for a guidelines breach, as Trustpilot itself states; checked Sep 10, 2026.

Trustpilot profile for MultiBank Group captured Sep 10, 2026; the figure is the one shown that day and is recaptured monthly.
Trustpilot profile for MultiBank Group captured Sep 10, 2026; the figure is the one shown that day and is recaptured monthly.

On Sep 10, 2026, Trustpilot showed neither a TrustScore nor a star rating for MultiBank Group, and the profile carried Trustpilot's own notice that the rating is unavailable because of a breach of its guidelines, and the screenshot above shows that notice as it appeared. Trustpilot withholds a company's score when it finds the company has broken its rules for collecting or handling reviews, but it does not state on the profile which rule was broken, and we make no claim of our own about what happened. The 1,798 reviews already posted stay on Trustpilot and remain readable, with only the score hidden, and Trustpilot restores the score if it lifts the notice. A withheld score is not a score of zero and not a low rating, and it means Trustpilot is not vouching for the figure at the moment, and we recheck this profile every month.

MultiBank-Plus: Invest & Trade is rated 4.2 out of 5 on Google Play (United States store) from 1.84K reviews shown worldwide, checked Sep 10, 2026.

The Google Play listing of MultiBank-Plus as shown in United States, captured Sep 10, 2026.
The Google Play listing of MultiBank-Plus: Invest & Trade as shown in United States, captured Sep 10, 2026.

Our score is based on published criteria and is not influenced by these third-party ratings.

My Verdict on MultiBank Group Trustworthiness

MultiBank’s massive regulatory footprint and clean track record earn strong marks. I rate its trustworthiness at a near perfect 9.5/10. The brokers’ unblemished compliance and world-class licenses (ASIC, MAS, VARA, etc.) give me plenty of confidence. The only slight downside is the absence of an FCA/FCA-level license.

Deposit and Withdrawal

Funding options are another important part of the equation when evaluating a broker. MultiBank Group does well in this regard as they have a diverse range of methods available.

What is the Minimum Deposit at MultiBank Group?

The minimum deposit at MultiBank Group is $500. This applies across all account types.

Account Base Currencies

MultiBank Group supports a range of major currencies as account base currencies. These include USD, GBP, EUR, CHF, AUD, NZD, and CAD. Note that if you trade instruments in other currencies, standard conversion fees may apply.

Deposit Options And Fees

The broker explicitly states that it does not impose internal fees for deposits. Processing times vary: card and e-wallet deposits are typically instant to minutes, while bank transfers take 1-3 business days.

MultiBank Group offers several methods for depositing funds into a trading account:

  • Instant Payments: Clients can deposit instantly using credit or debit cards. The broker also accepts a range of secure online payment channels, which may vary by country.
  • Bank Transfer: This option covers a wide range of credit transfers, including cash payments and wire transfers to local banks.
  • Crypto Payments: Instant crypto deposits are supported using BTC, USDT ERC20, or USDT TRC20 from a client’s wallet.
  • SEPA: For clients within the Eurozone, SEPA transfers are available with a minimum amount of $250.

Withdrawal Options And Fees

Withdrawal options include wire transfer, credit/debit card, and e-wallets such as Neteller and Skrill, though availability may vary by country. You will be happy to learn that no internal withdrawal fees are charged by MultiBank Group. However, external charges from banks or payment providers may apply depending on the chosen method.

Ease of Opening an Account

Opening an account with MultiBank is largely online and user-friendly. You sign up on their website or MultiBank-Plus portal, fill in your personal details, and complete a quick KYC (upload ID and proof of address). The process takes minutes to submit; verification may take 1-2 business days. According to testers, the MultiBank client portal is clean and modern

My Verdict on Multibank Group Funding

MultiBank excels in funding flexibility. With a very low minimum deposit ($50) and over 20 payment options, almost anyone can fund their account easily. The lack of deposit/withdrawal fees from the broker is a plus. I rate funding at 8.0/10. The only minor downsides: regional clients may prefer local methods (which MultiBank does offer many of).

Product Range

MultiBank offers trading in forex and CFDs on many asset classes.

CFDs

MultiBank provides CFDs on over 1,000 shares (US and global companies), major indices (e.g. S&P 500, FTSE 100, DAX), commodities (like Gold, Oil), and most major forex pairs. You can also trade Bitcoin along with a few other cryptocurrencies like Ethereum and Ripple as CFDs. In total, the broker offers 20,000 instruments with roughly 1,042 symbols already being available by default on MT4/MT5.

Multibank Group Product Range

FX Trading

55+ currency pairs are offered, including majors, minors and many exotics. The spreads you pay will be determined by the trading account you use for trading.

Indices

MultiBank Group offers 23 major global index CFDs across key regions including the U.S., Europe, and Asia. Notable examples include the S&P 500, Nasdaq 100, Dow Jones 30, FTSE 100, DAX 40, and Nikkei 225.

These index CFDs are competitively priced, with low trading commissions. For instance, trading the S&P 500 CFD typically incurs a cost of approximately $0.90 per contract, making it cost-effective for both day traders and longer-term investors.

Commodities

You can trade gold, silver and other metals, plus energies like oil, natural gas, and agricultural products. Gold/min spread is ~0.02 (at Standard)

Cryptocurrencies

Leading crypto assets (Bitcoin, Ethereum, etc.) are tradable as CFDs. Leverage is lower on crypto (e.g. 20:1 as is common), and spreads are wider (e.g. tens of USD on BTC).

ETFs

As of the writing of this review, MultiBank does not offer direct ETF trading. You cannot trade ETFs or bonds directly; only the underlying indices or stocks.

Share Trading

MultiBank Group allows you to trade fractional shares of U.S. and international companies through CFDs (Contracts for Difference). This lets you gain exposure to high-priced stocks, like Amazon or Tesla, without needing to purchase a full share.

Since all trades are CFD-based, you don’t own the underlying stock but instead speculate on its price movements. MultiBank does not offer traditional share dealing or direct stock ownership.

Leverage

MultiBank Group offers maximum leverage of up to 500:1 on forex pairs for Standard and Pro account holders. However, the actual leverage available to retail traders depends on local regulatory restrictions:

  • Australia & Europe: Capped at 30:1 on major forex pairs, 20:1 on minors and non-major indices, in line with ASIC and ESMA rules.
  • UAE onshore (CMA-regulated): Up to 500:1 on major pairs. That is a broker-set ratio rather than a regulatory permission, because the Capital Market Authority publishes no numeric retail leverage cap.
  • Singapore: Retail leverage is restricted to 20:1 under MAS regulation.
  • Unregulated or offshore jurisdictions: May access up to the full 500:1 leverage.

For CFD indices and commodities, leverage is generally up to 50:1, and for crypto CFDs, it’s capped at 20:1, in line with common global regulatory standards.

MultiBank applies the same maximum leverage tiers across different account base currencies, though your actual leverage will depend on your location and client classification (retail vs professional).

Multibank Group Tiered Leverage Margin

My Verdict on MultiBank Group Trading Range

The breadth of markets is impressive, I give it 8.5/10. MultiBank covers all major asset classes: 50+ FX pairs, stock indices, commodities, metals, and crypto. The lack of ETF trading and direct stock ownership is a minor gap, but most traders can find alternatives via CFDs. The only drawback is that many of the thousands of listed instruments aren’t immediately visible in the platforms.

Customer Service

Customer support at MultiBank Group runs 24/7, so wherever you are or whenever you trade, support is reachable. The support team is multilingual, fluent in 22 languages.

MultiBank Group support page

As a trader, you can reach out via the following channels:

Customer support channels include:

  • Live Chat
  • Phone
  • Email

I had a question about setting up an Islamic account so I contacted support via live chat, and within 10 minutes, a friendly agent responded. Mark (the agent dealt with) promptly explained the documentation needed and even followed up by email to ensure my forms were submitted correctly. Within a few hours, my swap-free status was confirmed.

Multibank group chat support

In addition, MultiBank provides a “Mission Centre” and an FAQ section on its site, though these resources are relatively basic.

My Verdict on Multibank Group Customer Service

MultiBank’s customer service earns a solid 8.5/10. The team is fast, professional and truly 24/7, which is above average in this industry.

The short story above illustrates a very positive interaction: they resolve issues (like account verification or special requests) quickly and follow up diligently. Overall, I found that their support is better than many small brokers.

Research and Education

MultiBank’s educational offerings are fairly minimal. The broker provides some basic content: a handful of short “how-to” videos and e-book guides (via a portal powered by MTE Media).

These cover forex basics (pips, leverage, risk) and market overviews, but they are quite general and brief. There are no live webinars or in-house seminars, nor any regular market research reports.

The only market commentary available comes from the MT4 news feed or external sources. By contrast, top brokers often have extensive tutorial courses, webinars and daily analysis.

MultiBank Group Courses

My Verdict on MultiBank Group Research and Education

I give MultiBank 7.0/10 in this category. They have the fundamentals in place (account guides, glossary, some videos), but nowhere near the depth of dedicated education portals.

Advanced traders like me won’t find much worthwhile research here. In my view, the broker’s focus is on execution and regulation rather than trader training.

Final Verdict on MultiBank Group

MultiBank Group is a highly regulated, feature-rich broker that caters mainly to serious forex/CFD traders. It ticks many boxes: Tier-1 licenses (ASIC, MAS, etc.) and new UAE approvals, low-cost ECN execution (0.0 pip + $3/lot), and a vast product lineup (FX, stocks, indices, metals, crypto)

Its trading platforms are strong (MT4/5 plus a slick proprietary app), and its customer service is fast and 24/7. On the downside, MultiBank has slightly higher deposit requirements for its lowest spreads, and lacks regulation for UK-based traders.

Overall, I give MultiBank a very solid 81 out of 100 based on our evaluation criteria and testing. For advanced traders and those in regions served (especially the Middle East and Asia), it is an excellent choice. Beginners can use it too, but should be aware of the higher fees on standard accounts and the need to self-educate.

FAQs

Is MultiBank Group regulated in the UAE?
Yes, MultiBank Group is regulated by the UAE Capital Market Authority (CMA) in the UAE under the name MEX Global Financial Services LLC. This provides added trust for traders based in the region.
Does MultiBank Group offer Islamic (swap-free) accounts in the UAE?
Yes, MultiBank Group offers swap-free Islamic accounts that are compliant with Shariah law. These accounts are available to UAE residents and can be requested during or after account registration.
Can I deposit and withdraw in AED?
While MultiBank primarily supports major currencies like USD and EUR, UAE traders can deposit in AED through local payment providers or bank transfers, with currency conversion handled automatically.

About the author

Justin Grossbard, Co-Founder of CompareForexBrokers

Justin Grossbard

Justin Grossbard is the CEO & Co-Founder of CompareForexBrokers established in 2014, along with Noam Korbl and works as Strategic Head Of Research.

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