Plus500 and City Index are both market makers, so the spreads should be similar. Let’s see if this is the case, along with other key features such as leverage, risk tools, customer services and accounts, to decide which broker is best for each category.
Our forex comparisons and broker reviews are reader supported and we may receive payment when you click on a link to a partner site.
Our full comparison covers the 10 most important trading factors. Here are some key differences:
Both Plus500 and City Index are known as market makers with dealing desk. This means the brokers are always the counterparty when you execute a trade. This trading model is sometimes known as B-book, as the brokers keep the customer’s trades on their own books.
Although market maker types broker profits when your trades lose and can be therefore seen to be working against you, there are still good reasons to consider choosing a market maker. These include:
Spreads Comparison
| Spreads | EUR/USD | USD/JPY | AUD/USD | GBP/USD |
|---|---|---|---|---|
| Plus500 (31/07/2019) | 0.60 | 0.70 | 0.60 | 1.11 |
| City Index (CFD) | 0.69 | 0.77 | 0.73 | 1.22 |
| City Index (MT4) | 1.7 | 2.2 | 1.5 | 2.1 |
Looking at our sample of spreads, it does appear that Plus500 spreads are slightly more narrow than City Index using each broker’s own platforms. Spreads on MT4 for City Index are wider and, therefore, more costly and not suitable for scalping.
It is worth noting that City Index spreads are taken from their website and are a time-weighted average for the first quarter of 2017. Plus500, on the other hand, don’t provide a time-weighted average and instead provide real-time quotes offering a transparent pricing model.
Given we are comparing spreads across a different time period, we can’t say with certainty that Plus500 spreads are going to be narrower than City Index, but we can say they are likely to be very similar.
Other Costs
Guaranteed Stop Loss Order (GSLO) –
Inactivity Fees –
Deposit And Withdrawal Charges / Funding Charges
| Plus500 | City Index | Plus500 Minimum (Deposit) | City Index Minimum (Withdrawals) | |
|---|---|---|---|---|
| Debit / Credit Card (Visa/MasterCard) | No Charge | No Charge | 200 | 50 |
| PayPal | No Charge | Not Offered | 200 | 50 |
| Skrill | No Charge | Not Offered | 200 | 50 |
| Bank Transfer | No Charge | No Charge | 500 | 50 |
| BPay | No Charge | No Charge | 100 | 50 |
| PayID | Not Offered | No Charge | N/A | N/A |
Additional Notes:
Verdict
We noted that Plus500 had slightly cheaper spreads than City Index; however, we realise we have applied sample spreads for a different time period. If choosing between Plus500 and City Index, we suggest looking at other criteria as part of your selection, as this is where the most noticeable differences will be found.
View Plus500 ReviewVisit Plus500
*Your capital is at risk ‘76.4% of retail CFD accounts lose money’
Plus500 Trading Platform
Plus500 has its own propriety platform; they do offer MetaTrader, which is commonly available with other brokers. The platform is available for web, desktop and mobile apps(Android and iOS). Regardless of which medium you use for trading, the platform is the same for all tools, meaning you can seamlessly switch between trading mediums.
One unique feature is that the platform is available in 30 languages. This may appeal to you if English is not your preferred language.
The platform’s main feature is its user-friendly design. Its clean interface and ease of navigation are exceptionally good for those new to trading, as they will not be overwhelmed with too much information. The main catch with this design is that the platform has limited customisation features.
On the main screen, you will find all the information you need, along with 4 tabs where you can access your past and current positions.
The platform allows you access to 2000+ instruments, and you can choose from over 100 technical indicators.
One issue some users may find with the platform is that one cannot add 3rd party tools to the platform. This means you can only use Plus500 charting tools.
City Index Trading Platforms
Released in Nov 2018, Web Trader is City Index’s online platform will Advantage Web, which is being phased out. Web Trader is built using HTML5 rather than Flash, which means better loading performance with less power.
The following key features are available:
Customisation
Charts
Intelligent Tools
360° Market view
City Index AT Pro
Available as a download on desktop, AT Pro is for advanced users as it offers the most powerful trading features in the City Index trading suite. The following features are available:
City Index Apps For IOS And Android
MetaTrader 4 (MT4) – City Index
City Index offers MetaTrader 4. MetaTrader 4 is the most commonly used trading platform for both traders and brokers. Its popularity means you can be sure to find all the essential features you will need for successful trading.
As MT4 is common, it means you can easily change to other brokers without needing to learn a new trading platform.
MT4 is best if you trade Forex or other decentralised assets such as commodities. It is not the best platform for assets that trade via a centralised exchange, such as shares or stocks.
Verdict
Normally, we would recommend the MetaTrader 4 platform; however, we have previously noted that spreads with MT4 for City Index are wider, so we advise looking at one of the brokers’ custom platforms.
Choosing between Plus500 or City Index custom platforms is a case of personal preference. We are impressed with City Index Web Trader platform because it has all the charts, timeframes and indicators the majority of traders will require and is built to HTML5, meaning faster speeds and, therefore, less slippage.
We suggest signing up for a demo of each broker’s platform and testing them out for yourself.
View City Index ReviewVisit City Index
*Your capital is at risk ‘71% of retail CFD accounts lose money’
When comparing the account features of Plus500 and City Index, several distinctions emerge. City Index provides a diverse range of risk management tools, some of which are not available with Plus500. However, Plus500 stands out with its unlimited access demo account, a feature not matched by City Index’s 12-week limited demo. Plus500’s proprietary trading platform is user-friendly and available in 30 languages, catering to a global audience.
In contrast, City Index offers a variety of platforms, including the popular MetaTrader 4 and their newly introduced Web Trader platform. City Index further distinguishes itself with a comprehensive suite of research and educational tools, giving traders an edge in their trading journey.
Account Features Comparison
| Plus500 | City Index | |
|---|---|---|
| ASIC Regulation | ✔ | ✔ |
| No Commissions | ✔ | ✔ |
| Fixed or Variable Spreads? | Fixed | Fixed and Variable |
| Currency Pairs | 61 | 84 |
| Lots | Standard, Micro, Mini | Standard, Micro, Mini |
| Minimum Deposits | No Minimum | No Minimum |
| Hedging | ✘ | ✔ |
| Expert Advisors | ✘ | ✔ |
| Social Copying | ✘ | ✘ |
At the trading account level, both accounts are relatively similar. The main difference of note is that City Index does allow hedging, which Plus500 doesn’t. Hedging is a useful risk management tool as it allows you to protect your position with currency movements.
Plus500 Account Details
City Index Account Details
Verdict
While both brokers have their strengths, City Index offers a more comprehensive suite of tools and features, making it the preferable choice for traders looking for versatility and depth in their trading accounts.
Having spent a considerable amount of time on both Plus500 and City Index, I can confidently share my insights on the trading experience. Plus500’s proprietary platform is intuitive and caters to traders of all levels, making it a breeze to navigate and execute trades.
The platform’s availability in 30 languages is a testament to its global appeal. On the other hand, City Index offers the flexibility of multiple platforms, including the renowned MetaTrader 4. This gives traders the freedom to choose a platform that aligns with their trading style.
Continuing with the comparison, City Index’s comprehensive research tools and educational resources provide an added advantage, especially for traders keen on expanding their knowledge. Plus500, while user-friendly, might not offer the same depth in terms of research tools.
However, its unlimited demo account access is a significant advantage for those looking to practice without time constraints. In conclusion, both brokers offer a unique trading experience, but the choice ultimately boils down to individual preferences and trading needs.
City Index Trust Score
Plus500 Trust Score
Both brokers are multi-regulated, and the leverage you’ll be offered is dependent on the subsidiary you are signed up to and the asset class you are trading.
Plus500’s maximum leverage is 300:1 and is offered via its FSA-regulated branch in Seychelles. In Singapore, MAS requires Plus500 to cap forex leverage at 20:1, while elsewhere in Australia (ASIC), NZ (FMA), Europe (CySEC), the UK (FCA) and South Africa (FSCA), the broker limits leverage to 30:1.
If you are a City Index trader, 30:1 is the highest leverage available through the brokers Australian, UK and Dubai (DFSA) subsidiaries.
Leverage can be seen as a way to supercharge your earnings, as the brokers will lend you greater levels of cash for each dollar you deposit in your account. Generally, forex currency pairs do not change enough for major savings to occur; however, with greater funds invested, you can increase your profits despite marginal changes in currency.
It is important to note currency movements can be either favourable or unfavourable. When currency movements don’t move in your favour, you will make large losses, which will need to be paid to the broker.
It is, therefore, important to use leverage responsibly. This means assessing the risks with your trade and the level of leverage you are willing to take on.
| Plus500 | City Index | |
|---|---|---|
| Tier 1 Regulation | ASIC (Australia) FCA (UK) CYSEC (Cyprus) FMA (New Zealand) MAS (Singapore) |
ASIC (Australia) FCA (UK) MAS (Singapore) |
| Tier 2 Regulation | DFSA (Dubai) EFSRA |
|
| Tier 3 Regulation | FSA-S (Seychelles) FSCA (South Africa) |
Verdict
Plus500 offers the highest leverage via its offshore, FSA-regulated branch in Seychelles. Elsewhere, both brokers are overseen by top-tier regulators and restricted to offering low leverage of 30:1 or less.
View Plus500 ReviewVisit Plus500
*Your capital is at risk ‘76.4% of retail CFD accounts lose money’
Both brokers offer a good range of CFDs. In terms of forex market access, City Index provides access to 84 currency pairs, while Plus500 offers over 71 fx pairs.
Shares
If you buy shares CFDs with City Index, then you will pay 0.08% / $5 for Australian shares and 2 cents per share / $15 for international shares.
Plus500, on the other hand, doesn’t charge a commission for trading share CFDs.
Commodities
City Index offers both cash CFD and futures for trade. Cash CFDs are ideal for short-term trading and have tighter spreads. Futures are better for long-term trade and have wider spreads, but you won’t incur overnight finance charges.
Disclaimer: The FCA (Financial Conduct Authority) ban on the sales of digital cryptocurrencies to retail clients prohibits UK traders from accessing these types of financial services. However, clients from Europe, Australia and the rest of the world can still trade crypto assets via their retail investor accounts.
Verdict
Both brokers offer a diverse range of CFD products. We recommend deciding on the CFDs you may wish to trade with and investigating the spreads, margins/leverage each broker offers or will require. Global financial regulators consider CFDs as complex instruments that need to be treated with caution.
View Plus500 ReviewVisit Plus500
*Your capital is at risk ‘76.4% of retail CFD accounts lose money’
Education is paramount in the world of trading, and both Plus500 and City Index understand this. Plus500 offers a range of educational resources, including video tutorials, webinars, and articles that cater to both beginners and experienced traders. Their content is designed to be easily digestible, ensuring traders can quickly grasp complex concepts.
On the other hand, City Index goes above and beyond with its educational offerings. Their platform boasts a comprehensive suite of research tools, webinars, and in-depth articles that delve into the intricacies of trading.
Verdict
Based on our testing, City Index takes the lead in offering superior educational resources, ensuring traders are well-equipped with knowledge and tools for a successful trading journey.
City Index offers a training course that will teach you all about training strategy. This course is valued at $5000 and is developed by TECHFX TRADERS. The course covers 3 different modules “including forex”, “learn to trade” and “How to trade like a pro”.
TECHFX TRADERS are an independent firm that offers top-quality and timely technical analysis to traders. They know the trading industry inside and out, so are able to provide information that will help grow your trading knowledge.
TECHFX TRADERS also managed to run the City Index Webinars. Here a range of trading topics is covered over the web, where you will have the opportunity to ask questions as part of the session.
Demo Account:
| Demo Account | Plus500 | City Index |
|---|---|---|
| Time Limit | No | Yes - 12 Weeks |
| Virtual Funds | Unlimited | $20,000 |
| Easy switch between real and demo accounts | Yes | Yes |
With City Index, you can choose if you wish to use City Index CFD platform or MT4. The demo account has a limit of 12 weeks however, you can contact support, and they will reactivate the account at the end of the 12-week period. This refresh means you will lose access to existing virtual funds.
Plus500, however, offers unlimited access with their demo account. If your virtual funds dip below $200, then your virtual funds will reset to default.
| Customer Support Tools | Plus500 | City Index |
|---|---|---|
| Phone | ✘ | ✔ |
| ✔ | ✔ | |
| Online Chat | ✔ | ✔ |
| ✔ | ✘ | |
| Contact Hours | 24/7 | 24/5 |
| FAQ | ✔ | ✔ |
| Glossary | ✘ | ✔ |
It is interesting to note that Plus500 doesn’t offer phone contact with their customer services. If you desire human interaction for your support, then City Index will be a better option for you.
Research And Education:
| Research | Plus500 | City Index |
|---|---|---|
| Daily Market Commentary | ✘ | ✔ |
| Webinars | ✘ | ✔ |
| Economic Calendar | ✘ | ✔ |
| Technical Analysis Tools. | ✘ | Trading Central - Opportunities - Market Analysis - Alert Notifications - Screening of Markets |
| Fundamental Analysis Tools | ✘ | Trading Central - Stock valuations - Best buys - Company metrics - Global data |
| In-House Analysts | ✘ | ✔ |
| CFD analysis | ✘ | ✔ |
Plus500 offers little in the way of research tools. Research tools are valued by traders as they can help them make the right trading decisions in order to be profitable. Many of City Index’s research tools are powered by Trading Central. This company specialises in providing award-winning analysis and pattern recognition tools that help traders better participate in financial markets.
| Education | Plus500 | City Index |
|---|---|---|
| Trading Strategy Course | ✘ | ✔ |
| Trading Instructional Videos | ✘ | ✔ |
| Webinar Masterclasses | ✘ | ✔ |
| Introduction to Trading Series | ✘ | ✔ |
As you can see, Plus500 doesn’t offer Education tools. City Index, however, offers a wealth of educational resources.
Verdict
Without a doubt, City Index offers better customer support tools. If you need assistance, City Index has a contact you can use to directly reach customer service for support. Plus500 does provide support; however, their customer support team doesn’t have the same immediate presence City Index has. For example, support contact in Australia.
City Index also offers free custom services like research, education tools and video tutorials. Plus500 does not offer any of these.
We do, however, like the fact that Plus500 offer an unlimited time/funds platform demo. This is a feature we would like to see offered by more brokers.
View City Index ReviewVisit City Index
*Your capital is at risk ‘70% of retail CFD accounts lose money’
In the realm of online trading, the ease and variety of funding options play a pivotal role in a trader’s experience. Both Plus500 and City Index offer a range of funding methods, catering to the diverse needs of their clientele.
Plus500, known for its user-friendly interface, provides straightforward deposit and withdrawal processes. They ensure that traders can seamlessly fund their accounts and access their profits. City Index, on the other hand, boasts a broader spectrum of funding options, reflecting their commitment to accommodating traders from various financial backgrounds and regions.
Here’s a comparative table of the funding options offered by the two brokers:
| Funding Option | Plus500 | City Index |
|---|---|---|
| Credit Card | ✓ | ✓ |
| Debit Card | ✓ | ✓ |
| Bank Transfer | ✓ | ✓ |
| PayPal | ✓ | ✗ |
| Skrill | ✓ | ✗ |
| Neteller | ✓ | ✓ |
| UnionPay | ✓ | ✗ |
| Trustly | ✓ | ✗ |
| Klarna | ✓ | ✗ |
| Giropay | ✓ | ✗ |
Verdict
While both brokers offer a commendable range of funding options, Plus500 edges out with a more diverse set of methods, ensuring traders have multiple avenues to fund their accounts.
City Index has a lower minimum deposit of $0 compared to $100, which Plus500 requires. That said, the deposit requirement does vary by payment method and by the currency you make the deposit in (base currency). For example, below shows the deposit requirements of City Index.
| GBP | USD | EUR | AUD | |
|---|---|---|---|---|
| Credit Card / Debit Card | £100 Minimum Deposit | $100 Minimum Deposit | €100 Minimum Deposit | $150 |
| Paypal | £50 Minimum Deposit | $50 Minimum Deposit | €50 Minimum Deposit | $150 |
| Bank Wire | £0 Minimum Deposit | $0 Minimum Deposit | €0 Minimum Deposit | $150 |
| Skrill | N/A | N/A | N/A | N/A |
Now compare this to the deposit requirements of Plus500.
| GBP | USD | EUR | AUD | |
|---|---|---|---|---|
| Credit Card / Debit Card | £100 Minimum Deposit | $100 Minimum Deposit | €100 Minimum Deposit | $100 |
| Paypal | £100 Minimum Deposit | $100 Minimum Deposit | €100 Minimum Deposit | $100 |
| Bank Wire | £100 Minimum Deposit | $100 Minimum Deposit | €100 Minimum Deposit | $100 |
| Skrill | £100 Minimum Deposit | $100 Minimum Deposit | €100 Minimum Deposit | $100 |
Verdict
City Index has the lowest minimum deposit of $0 but this does vary by region. Plus500 is generally higher so was the loser for this category.
City Index is the winner because of its comprehensive suite of tools, diverse funding options, and superior educational resources. The table below summarises the key information leading to this verdict:
| Criteria | Plus500 | City Index |
|---|---|---|
| Lowest Spreads And Fees | ✅ | ✅ |
| Better Trading Platform | ✅ | ✅ |
| Superior Accounts And Features | ❌ | ✅ |
| Best Trading Experience And Ease | ✅ | ✅ |
| Stronger Trust And Regulation | ✅ | ✅ |
| Top Product Range And CFD Markets | ✅ | ✅ |
| Superior Educational Resources | ❌ | ✅ |
| Superior Customer Service | ❌ | ✅ |
| Better Funding Options | ✅ | ❌ |
| Lower Minimum Deposit | ❌ | ✅ |
Plus500 is the ideal choice for beginner traders due to its user-friendly platform and better funding options.
For seasoned traders, City Index stands out with its extensive research tools, diverse trading platforms, and comprehensive educational resources.
City Index generally offers more competitive costs. The broker provides tighter spreads, especially on major currency pairs. For a detailed breakdown of spreads across various brokers, you can refer to this comprehensive guide on the lowest spreads. It’s essential to consider both spreads and other associated fees when evaluating the overall cost of trading.
Both City Index and Plus500 support MetaTrader 4, but City Index offers a more enhanced experience with additional tools and features. Traders who are keen on using MT4 as their primary platform can benefit from City Index’s comprehensive offerings. For a deeper dive into the best MT4 brokers, check out this detailed review of top MT4 brokers.
City Index does not specifically offer social trading, while Plus500 also doesn’t have a dedicated social trading platform. However, social or copy trading is a growing trend, and many brokers are integrating these features. If you’re interested in exploring platforms that excel in copy trading, here’s a comprehensive list of the best copy trading platforms.
City Index offers spread betting, while Plus500 does not. Spread betting is a popular form of trading in the UK, allowing traders to speculate on the price movement of financial instruments without owning the underlying asset. For those interested in exploring this further, here’s a comprehensive guide on the best spread betting brokers in the UK.
In my opinion, Plus500 has a slight edge for Australian Forex traders. Both brokers are ASIC regulated, ensuring a high level of trust and security for traders. Plus500, however, was founded in Israel, while City Index has its roots in the UK. The Australian market has its unique characteristics, and while both brokers cater well to Aussie traders, Plus500’s platform and offerings align more closely with the preferences of the local audience. For a broader perspective on the best brokers in Australia, you can check out this list of top Australian Forex brokers.
For UK traders, I personally feel that City Index stands out. Both brokers are FCA regulated, which is crucial for ensuring the safety and security of funds. City Index, being founded in the UK, has a deep understanding of the local market dynamics and trader preferences. Plus500, although offering a competitive platform, originates from overseas. UK traders seeking a broker that aligns with their specific needs might find City Index to be a more fitting choice. For more insights, here’s a detailed review of the best trading platforms in the UK.
Ask an Expert